How can we help you?
We hope you have found an answer to your question. If you need any help, please search your query on our Support Center or contact us via email.
Split Bill is a simple and transparent way to share expenses with friends, family, or colleagues—without the awkwardness of chasing people for money. Whether it's a weekend safari, medical bills, shared rent, or group gifts, Split Bill does the hard work for you.
π‘ How It Works:
| Step | What Happens |
|---|---|
| 1. Create | One person creates a Split Bill, enters the total amount, and selects who needs to pay. |
| 2. Notify | ClickPay Africa sends a notification to everyone in the group with their share. |
| 3. Pay | Each person pays their share instantly using card, mobile money, or wallet. |
| 4. Track | Everyone sees real-time updates—who has paid and who is still pending. |
| 5. Settle | Funds go directly to the organizer's wallet. No more follow-ups. No more stress. |
β Why Use Split Bill?
| Benefit | Why It Matters |
|---|---|
| Fairness | Everyone pays exactly their share—no more, no less. |
| Transparency | Live dashboard shows payment status for all to see. |
| Convenience | Pay instantly from anywhere. |
| No awkwardness | No more reminding friends to pay you back. |
Escrow is a secure payment method that protects both buyers and sellers in an online transaction. Think of it as a neutral "middleman" that holds funds safely until both parties are happy.
No more getting cheated on Instagram, Facebook, or online marketplaces.
π Why Escrow Matters
| Without Escrow | With ClickPay Escrow |
|---|---|
| You send money, seller disappears | Funds held safely until goods arrive |
| You deliver goods, buyer never pays | Buyer pays first, funds released only when you confirm delivery |
| No proof of transaction | Full tracking and transparency |
| Stress and distrust | Peace of mind |
π‘ How It Works:
| Step | What Happens |
|---|---|
| 1. Agree | Buyer and seller agree on price and terms. |
| 2. Deposit | Buyer sends payment to ClickPay Escrow. We hold it securely. |
| 3. Deliver | Seller delivers the product or service. |
| 4. Confirm | Buyer confirms they received what they ordered. |
| 5. Release | ClickPay releases funds to the seller. |
Simple. Safe. Secure.
β When To Use Escrow
| Situation | Why Use Escrow |
|---|---|
| π Buying from Instagram/Facebook | Seller might be fake. Escrow protects your money. |
| π± Selling phones or electronics | Buyer might not pay. Escrow guarantees payment. |
| π Buying a car or motorcycle | Large amount? Don't risk it. Use Escrow. |
| πΌ Freelance work | Client deposits funds first. You deliver knowing you'll get paid. |
| π€ Any transaction with a stranger | Never send money directly. Always use Escrow. |
π° Escrow Fees
| Item | Fee |
|---|---|
| Minimum Fee | 720 TZS |
| Maximum Fee | 15,000 TZS |
| Transparency | No hidden charges. You see the fee before you confirm. |
π Example
Sarah wants to buy a phone from John on Instagram.
-
Sarah deposits 500,000 TZS into ClickPay Escrow.
-
John ships the phone.
-
Sarah receives the phone and confirms it works.
-
ClickPay releases payment to John.
If the phone never arrives? Sarah doesn't confirm, and her money is returned.
If Sarah claims phone didn't arrive but it did? We investigate and protect the honest party.
π‘οΈ Your Protection Guarantee
β
Funds only released when BOTH sides are happy
β
Full transaction history and tracking
β
Dispute resolution if something goes wrong
β
No chargebacks or fake claims
Pay by Installment allows you to buy the things you need today and pay for them over time in smaller, manageable chunks. No need to wait until you have the full amount. No need for expensive loans with crushing interest.
Get what you want now. Pay comfortably later.
π‘ How It Works:
| Step | What Happens |
|---|---|
| 1. Choose | Select the product or service you want to purchase. |
| 2. Select Installments | Choose your payment plan—spread payments over weeks or months. |
| 3. Pay First Installment | Pay only your first installment today. |
| 4. Take Your Item | Get your product or service immediately. |
| 5. Pay Remaining | Complete your remaining payments on schedule. |
Simple. Flexible. Fair.
β Why Choose Pay by Installment?
| Benefit | Why It Matters |
|---|---|
| Immediate Access | Get what you need today, not months from now. |
| Affordable Payments | Smaller amounts fit your budget better. |
| No High Interest | Low fees, not crushing loan rates. |
| Build Trust | Reliable payments help you access more later. |
| No Bank Needed | No lengthy loan applications or credit checks. |
π Perfect For:
| Item | Why Installment Helps |
|---|---|
| π± Smartphones | The latest phone now, pay over time. |
| π₯οΈ Laptops | Essential for work or school, without waiting. |
| π Furniture | Furnish your home comfortably. |
| βοΈ Refrigerator | Keep food fresh while paying in pieces. |
| πΊ TV | Entertainment now, not next year. |
| π΅ Motorcycle | Start your business or commute today. |
| π School Fees | Education shouldn't wait. |
π Example
David needs a laptop for work. It costs 1,200,000 TZS.
With Pay by Installment:
| Option | Payment | When |
|---|---|---|
| Full Payment | 1,200,000 TZS | Today |
| Installment Plan | 300,000 TZS | Today (first payment) |
| 300,000 TZS | Next month | |
| 300,000 TZS | Month after | |
| 300,000 TZS | Final month |
David gets his laptop today. Pays over 4 months. Keeps working and earning.
π° Fees
| Service | Fee |
|---|---|
| Other Smart Solutions | Min 250 - Max 2,000 |
| Transparency | You see all fees before you confirm. No surprises. |
π Who Can Use Pay by Installment?
β
Anyone registered on ClickPay Africa
β
No bank account required
β
No lengthy credit checks
β
Just a simple, fair agreement
π‘οΈ Your Protection
π Clear payment schedule
π No hidden fees
π Track all payments in your dashboard
π Support team ready to help
ChangaSmart is a smart and transparent way for communities to save together, raise funds, and manage group contributions. Whether it's a wedding, funeral, community project, or rotating savings group—ChangaSmart keeps everything clear and accountable.
No more confusion. No more arguments. Just transparent giving.
π‘ How It Works:
| Step | What Happens |
|---|---|
| 1. Create | One person creates a ChangaSmart group, sets a goal, and invites members. |
| 2. Invite | Members join via link—family, friends, church, or community. |
| 3. Contribute | Everyone pays their share using card, mobile money, or wallet. |
| 4. Track | Live dashboard shows who has paid and total raised in real-time. |
| 5. Withdraw | Organizer withdraws funds to wallet once goal is reached. |
Simple. Transparent. Trusted.
β Why Use ChangaSmart?
| Benefit | Why It Matters |
|---|---|
| Full Transparency | Everyone sees who paid and how much. No secrets. |
| No Arguments | Clear records mean no "I paid, you didn't" disputes. |
| Easy Tracking | Live updates show progress toward your goal. |
| Secure Funds | Money held safely until ready to withdraw. |
| Any Purpose | Savings, fundraising, contributions—all in one place. |
π₯ Perfect For:
| Group | Use Case |
|---|---|
| π Families | Wedding contributions—everyone pays their share transparently. |
| ποΈ Communities | Funeral fundraising—quick, dignified, no stress. |
| βͺ Churches | Project fundraising—members see exactly where funds go. |
| π€ Savings Groups | Rotating savings (upatu/mchezo)—clear records for everyone. |
| π Students | Group fundraising for trips or projects. |
| ποΈ Neighbors | Community development projects—everyone contributes fairly. |
π Example
A family needs to raise 2,000,000 TZS for a wedding.
-
Auntie creates a ChangaSmart group called "Mary's Wedding."
-
She invites 20 family members via WhatsApp.
-
Each contributes 100,000 TZS.
-
Dashboard shows: 15 paid so far (1,500,000 TZS), 5 pending.
-
Goal reached! Auntie withdraws to wallet and pays vendors.
No awkward calls asking for money. No confusion about who paid. Everything clear.
π Another Example: Savings Group (Upatu/Mchezo)
10 friends save together. Each pays 50,000 TZS monthly.
| Month | Who Gets Pool | ChangaSmart Tracks |
|---|---|---|
| January | John | β Paid, β Received |
| February | Mary | β Paid, β Received |
| March | Peter | β Paid, β Received |
Everyone sees the schedule. No arguments. No forgotten payments.
π° Fees
| Service | Fee |
|---|---|
| Other Smart Solutions | Min 250 - Max 2,000 |
| Wallet to Wallet | FREE |
| Transparency | You see all fees before confirming. No surprises. |
π‘οΈ Why ChangaSmart is Safe
π Funds held securely until withdrawal
π Every transaction recorded and visible
π Only organizer can withdraw (trusted role)
π Support team available if issues arise
π Who Can Use ChangaSmart?
β
Families planning weddings or funerals
β
Churches raising funds for projects
β
Savings groups tired of paper records
β
Communities supporting members in need
β
Anyone collecting money from a group
π The ChangaSmart Difference
| Old Way | ChangaSmart Way |
|---|---|
| Cash in envelopes—lost or stolen | Digital, secure, traceable |
| Paper lists—misplaced or forgotten | Live dashboard, always accessible |
| "I paid, you didn't" arguments | Clear records everyone sees |
| Chasing people for money | Automatic reminders and tracking |
| Mistrust and suspicion | Transparency and peace of mind |
SoftPay Link is a simple, smart way to get paid instantly—without any complicated setup. You generate a secure payment link, share it with your customer, and they pay you immediately via mobile money, card, or wallet.
No website needed. No coding required. Just a link that gets you paid.
π‘ How It Works:
| Step | What Happens |
|---|---|
| 1. Generate | You create a SoftPay Link in seconds—enter amount and description. |
| 2. Share | Copy the link and send it via WhatsApp, SMS, email, or social media. |
| 3. Customer Pays | Customer clicks the link and pays using their preferred method. |
| 4. You Get Paid | Money goes directly to your ClickPay wallet instantly. |
| 5. Track | See all payments in your dashboard—no more guessing who paid. |
Simple. Instant. Professional.
β Why Use SoftPay Link?
| Benefit | Why It Matters |
|---|---|
| No Website Needed | Accept payments even if you don't have an online store. |
| Instant Payment | Money hits your wallet immediately—no waiting. |
| Multiple Methods | Customers pay via mobile money, card, or wallet. |
| Professional Look | Send a clean link—no more "send me your number" confusion. |
| Track Everything | Dashboard shows paid, pending, and completed transactions. |
| No Technical Skills | Generate a link in under 1 minute. Anyone can do it. |
π₯ Perfect For:
| Who | How They Use It |
|---|---|
| π¨ Freelancers | Send link to clients. Get paid before delivering work. |
| πͺ Small Shops | Share link with customers for orders and deposits. |
| πΈ Photographers | Get paid for shoots instantly—link in bio or DM. |
| π Fashion Designers | Customers pay deposits via link before tailoring starts. |
| π½οΈ Caterers | Share link for event deposits and final payments. |
| π Tutors | Students pay for lessons via link before class. |
| π Car Washes | Regular customers prepay packages via link. |
| π Landlords | Tenants pay rent via link—no more cash collection. |
π Examples
Example 1: Freelancer
Grace is a graphic designer. A client needs a logo.
-
Grace creates a SoftPay Link for 150,000 TZS.
-
She sends the link via WhatsApp.
-
Client clicks, pays via mobile money.
-
Grace gets notification: "Payment received: 150,000 TZS"
-
She starts designing immediately.
No chasing payments. No "I'll send it later." Just paid.
Example 2: Small Shop
John sells electronics on Instagram. A customer wants a phone.
-
John creates a SoftPay Link for 500,000 TZS.
-
He DMs the link to the customer.
-
Customer pays via card.
-
Money hits John's wallet instantly.
-
John ships the phone.
No "send me your bank details." No "is this your number?" Just professional.
Example 3: Caterer
Mama Nguvumali caters events. A client books for a wedding.
-
She creates a SoftPay Link for 200,000 TZS deposit.
-
Shares link via SMS.
-
Client pays instantly via mobile money.
-
Booking confirmed. Date secured.
No cash advances. No "I'll bring it tomorrow." Just booked.
π° Fees
| Service | Fee |
|---|---|
| Other Smart Solutions | Min 250 - Max 2,000 |
| Wallet to Wallet | FREE |
| Transparency | You see all fees before sharing link. No surprises. |
π How SoftPay Link Compares
| Feature | Bank Transfer | Cash | SoftPay Link |
|---|---|---|---|
| Time | 1-3 days | Instant | Instant |
| Customer Effort | Type long numbers | Meet in person | Click once |
| Tracking | Manual | Receipts get lost | Dashboard shows all |
| Professional | Basic | Informal | Clean and trusted |
| Payment Methods | Transfer only | Cash only | Mobile money, card, wallet |
π‘οΈ Why SoftPay Link is Safe
π Secure payment gateway
π No sharing bank details
π Every transaction recorded
π Dispute support if needed
π Money held safely until you withdraw
π Who Can Use SoftPay Link?
β
Anyone with a ClickPay account
β
No business registration required
β
No technical skills needed
β
Works on any phone—smartphone or basic
π How to Create Your First SoftPay Link
| Step | Time |
|---|---|
| 1. Register on ClickPay Africa | 2 minutes |
| 2. Log in to your dashboard | 30 seconds |
| 3. Click "Create SoftPay Link" | 10 seconds |
| 4. Enter amount and description | 20 seconds |
| 5. Copy link and share | 10 seconds |
Total time: Under 3 minutes and you're ready to get paid!
π‘ Pro Tips
β
Add a description so customers know what they're paying for
β
Share link with a friendly message: "Here's your payment link. Thanks!"
β
Use for deposits before starting work
β
Send reminders to customers who haven't paid yet
Recharge and Earn is exactly what it sounds like: you get paid every time you or your community recharge airtime. Think of it as turning your everyday phone top-up into a steady income stream.
Do you know why Banks and Mangi sell airtime? Because it PAYS. Now YOU can earn too.
π‘ How It Works:
| Step | What Happens |
|---|---|
| 1. Register | Sign up on ClickPay Africa for free. |
| 2. Recharge | Buy airtime for yourself or your loved ones through ClickPay. |
| 3. Share | Invite family and friends using your personal referral link. |
| 4. Earn | You earn commissions on every recharge—yours AND your community's. |
| 5. Get Paid | We track everything and pay you monthly between the 30th and 1st—just like a salary. |
Money goes directly to your ClickPay Wallet. No delays. No excuses.
β Why Recharge and Earn?
| Benefit | Why It Matters |
|---|---|
| You Already Recharge | You buy airtime anyway. Why not earn from it? |
| Passive Income | Earn while you sleep when your community recharges. |
| Monthly Salary | Regular payments between 30th - 1st—predictable income. |
| No Capital Needed | You don't need to invest money to start earning. |
| Grows With You | The more people you invite, the more you earn. |
| Everyone Recharges | Your market is everyone with a phone. |
π₯ Who Can Earn?
| Who | How They Benefit |
|---|---|
| π¨π©π§ Families | Recharge your kids and parents—and earn while doing it. |
| β½ Football Clubs | Fans recharge through the club's link—club earns income. |
| βͺ Churches | Members top up via church link—church gets consistent support. |
| π§π Students | Invite friends on campus—earn from their daily recharges. |
| π΅ Agents | Build a customer base—earn commissions on all their recharges. |
| ποΈ Communities | Everyone recharges through one link—community fund grows. |
| π€ Anyone | If you have a phone, you can earn. |
π Examples
Example 1: Family
Mary registers on ClickPay Africa. She recharges her own phone (500 TZS/week) and her three children's phones (500 TZS each/week).
| Who | Weekly Recharge | Monthly Total |
|---|---|---|
| Mary | 500 TZS | 2,000 TZS |
| Child 1 | 500 TZS | 2,000 TZS |
| Child 2 | 500 TZS | 2,000 TZS |
| Child 3 | 500 TZS | 2,000 TZS |
| Total | 8,000 TZS |
Mary earns commission on 8,000 TZS every month—just from her family!
Example 2: Football Club
Young Africans Fans Club registers and shares their referral link with 200 members.
| Activity | Monthly |
|---|---|
| Members (200) | Each recharges approx 5,000 TZS/month |
| Total Recharges | 1,000,000 TZS |
| Club Commission | Earns on every recharge |
The club now has a steady income stream—from something fans already do!
Example 3: Entrepreneur
Juma is a student. He invites 50 friends on campus.
| Level | People | Monthly Recharge (avg) | Total |
|---|---|---|---|
| Himself | 1 | 5,000 TZS | 5,000 TZS |
| Friends | 50 | 5,000 TZS each | 250,000 TZS |
| Total | 255,000 TZS |
Juma earns commission on 255,000 TZS every month—just from sharing his link!
π° How Much Can You Earn?
Your earnings grow with your community:
| Your Community Size | Average Monthly Recharge | Commission (Estimate) |
|---|---|---|
| Just you | 5,000 TZS | Small |
| Family (5 people) | 25,000 TZS | Growing |
| Friends (20 people) | 100,000 TZS | Nice |
| Small group (50 people) | 250,000 TZS | Significant |
| Community (200+ people) | 1,000,000+ TZS | Real income |
The bigger your network, the bigger your paycheck.
π Payment Schedule
| Event | When |
|---|---|
| We track all recharges | Every day, 24/7 |
| We calculate commissions | End of each month |
| We pay you | Between 30th - 1st |
| Money arrives | Directly to your ClickPay Wallet |
Like a salary. Predictable. Reliable. Yours.
π‘ Tips to Maximize Your Earnings
| Tip | Why |
|---|---|
| Share your link everywhere | WhatsApp, Facebook, Instagram, Telegram |
| Explain it simply | "Recharge through this link and help us both earn" |
| Remind people | Send monthly reminders to recharge through your link |
| Start with family | They'll support you first |
| Add value | Show people how they can also earn by inviting others |
| Be consistent | Earnings grow over time |
π Recharge and Earn vs. Normal Recharge
| Normal Recharge | ClickPay Recharge and Earn | |
|---|---|---|
| You recharge | You pay | You pay AND earn |
| Your family recharges | They pay | They pay, YOU earn |
| Your community recharges | They pay | They pay, YOU earn |
| End of month | Nothing | Commission paid to your wallet |
π Frequently Asked Questions
Q: Do I need to invest money to start?
A: No! Just register and start sharing your link.
Q: Do I need to sell anything?
A: No. People just recharge like normal—through your link.
Q: Is it really free?
A: Yes! Registration is free. Refills are free. Wallet transfers are free.
Q: When do I get paid?
A: Between the 30th and 1st every month—directly to your wallet.
Q: Can I withdraw my earnings?
A: Yes! Cashout to your mobile money or bank (1.8% - 2% fee).
π How to Start Earning Today
Joining ClickPay Africa is simple and free! We have two types of accounts depending on what you need—Users for everyday transactions and earning, and Merchants for businesses wanting to accept payments and grow.
π€ FOR USERS (Everyday People)
A User account is perfect for individuals, families, and anyone who wants to:
β
Recharge airtime and earn commissions
β
Split bills with friends and family
β
Send and receive money for free (wallet to wallet)
β
Use Escrow for safe online shopping
β
Join ChangaSmart savings groups
β
Create SoftPay Links to get paid
β
Pay by Installment for big purchases
π How to Join as a User:
| Step | What To Do |
|---|---|
| 1. Visit Website | Go to clickpayafrica.com |
| 2. Click Register | Tap on "Sign Up" or "Register" |
| 3. Enter Details | Provide your name, phone number, and email |
| 4. Create Password | Choose a strong password |
| 5. Verify | Confirm via SMS or email |
| 6. Start Using | Log in and explore all features |
Time needed: Less than 2 minutes! β±οΈ
π What Users Get:
| Feature | Benefit |
|---|---|
| Airtime Recharge | Earn on every recharge—yours and your community's |
| Referral Link | Share and earn commissions |
| Wallet to Wallet | FREE transfers to other ClickPay users |
| Split Bills | Share expenses easily |
| Escrow | Safe online transactions |
| SoftPay Link | Get paid instantly |
| ChangaSmart | Join savings groups |
| Pay by Installment | Buy now, pay later |
| Cashout | Withdraw to mobile money (1.8% - 2% fee) |
πͺ FOR MERCHANTS (Businesses & Sellers)
A Merchant account is designed for businesses, shops, freelancers, and sellers who want to:
β
Accept payments from customers online
β
Receive money via mobile money, card, and wallet
β
Access smart self-service onboarding
β
Manage transactions in one dashboard
β
Build customer trust with professional payments
π How to Join as a Merchant:
| Step | What To Do |
|---|---|
| 1. Visit Merchant Portal | Go to clickpayafrica.com/member/users/merchant_registration |
| 2. Click Register | Start the merchant onboarding process |
| 3. Enter Business Details | Provide business name, type, and contact info |
| 4. Upload Documents | Submit required verification documents |
| 5. Verify | Confirmation via email/SMS |
| 6. Start Accepting Payments | Log in to your merchant dashboard |
Time needed: 5-10 minutes for self-service onboarding β±οΈ
π What Merchants Get:
| Feature | Benefit |
|---|---|
| Accept Payments | Receive money from customers via multiple methods |
| Smart Dashboard | Track all transactions in one place |
| SoftPay Link | Create payment links to share with customers |
| Escrow Integration | Offer secure transactions to build trust |
| Installment Options | Let customers pay over time |
| Payouts | Withdraw earnings to bank or mobile money (1.8% - 2% fee) |
| Transaction History | Full records for accounting |
| Self-Service | Manage everything yourself—no calls, no delays |
π USER vs. MERCHANT: Quick Comparison
| Feature | User π€ | Merchant πͺ |
|---|---|---|
| Best For | Individuals, families | Businesses, sellers |
| Registration Link | clickpayafrica.com | clickpayafrica.com/member/users/merchant_registration |
| Airtime Recharge & Earn | β | β |
| Split Bills | β | β |
| ChangaSmart | β | β |
| SoftPay Link | β | β (Enhanced) |
| Escrow | β (as buyer) | β (as seller) |
| Pay by Installment | β (as buyer) | β (offer to customers) |
| Accept Customer Payments | Limited | β Full features |
| Business Dashboard | Basic | β Advanced |
| Wallet to Wallet | β FREE | β FREE |
| Cashout | 1.8% - 2% | 1.8% - 2% |
| Registration Fee | FREE | FREE |
| Time to Join | 2 minutes | 5-10 minutes |
π Which One Should You Choose?
| Choose THIS if you... | Account Type |
|---|---|
| Want to earn from airtime recharge | π€ User |
| Need to split bills with friends | π€ User |
| Want to join savings groups | π€ User |
| Buy things online and need protection | π€ User |
| Sell products on Instagram/Facebook | πͺ Merchant |
| Own a small shop or business | πͺ Merchant |
| Are a freelancer needing to get paid | π€ User OR πͺ Merchant |
| Want to accept customer payments professionally | πͺ Merchant |
| Just want to send money for free | π€ User |
| Want both: earn AND accept payments | Both! (You can have both accounts) |
π‘ Pro Tip: You Can Have Both!
Many people register as a User for everyday earning and also as a Merchant for their business.
β
Use User account for personal: recharge, split bills, ChangaSmart
β
Use Merchant account for business: accept payments, track sales
Two accounts. One ClickPay family.
π± How to Register (Step by Step with Links)
π€ For Users:
-
Open your phone
-
Go to: https://clickpayafrica.com
-
Tap "Register"
-
Fill in your details
-
Start earning!
πͺ For Merchants:
-
Open your phone
-
Go to: https://clickpayafrica.com/member/users/merchant_registration
-
Tap "Register"
-
Enter business details
-
Start accepting payments!
β After Registration
Once you're registered:
π© Check your email/SMS for confirmation
π Log in to your dashboard
π° Explore features – try Airtime, Split Bills, SoftPay Link
π Share your referral link (Users) – start earning!
π Set up payments (Merchants) – start selling!
β Frequently Asked Questions
Q: Is registration really free?
A: YES! Both User and Merchant registration are completely free.
Q: Do I need a bank account?
A: No. You can use mobile money and your ClickPay wallet.
Q: Can I upgrade from User to Merchant?
A: Yes! You can register separately as a Merchant or contact support.
Q: How do I get paid (cashout)?
A: Withdraw to mobile money or bank. Fee: 1.8% - 2%.
Q: Need help registering?
A: Contact us on WhatsApp: 0655353535